Matt Hausman
a week ago
A big thanks to Toyota on Nicholasville and all of their staff. If I had to sum up our experience in just a few words, I would say "excellent communication" and "unbelievable customer service." My wife and I just received our new car and they made the experience incredibly easy to navigate. We were helped by Brian Banks and Bruce Lee Thompson. Brian and Bruce walked us through the entire process and anytime I had a question, no matter how small, they were very easy to get ahold of and were always quick to respond. We live a couple of hours away, but they handled everything from locating the exact car we were looking for to having it delivered on a Saturday. There was no point in the process where I felt overwhelmed or out of the loop. We also spoke to the GM Blake and Matt in the financing division who were both very professional and ensured that we were getting exactly what we wanted. If you are looking for a Toyota, then I would highly recommend going through Toyota on Nicholasville as my wife and I don't have enough good things to say about our experience.
Brian Speer
a week ago
Had a great experience with Marina. Highly recommend
cody wittwer
a week ago
Bruce Lee and the team at Toyota on Nicholasville did an amazing job helping me buy a new Toyota Tundra. They provided a no pressure environment with candid knowledge of the vehicles and the purchasing process. Thanks Bruce for all the help, I look forward to buying with Toyota on Nicholasville in the future.
Emily Stratton
a week ago
Mark was amazing to work with today to find the perfect car for us! He was amazing to work with and never made us feel pressured at all and guiding us through the process . We were able to get the perfect vehicle and appreciate his help! The dealership having a 2026 Rav4 on the lot for us to look at really helped make our decision!
ForEternity XoXo
a week ago
Its Toyota. Nothing but excellence to rave on. Heather was absolutely the sweetest and understood my need for vehicle and got me into something I would never have even considered. I am very very happy. This is also the 1st time ive ever been approved at a "normal" dealership. My credit is under 600 (Not bad, just no credit and ive been working on building it this new year), but I was approved for financing. They worked with me on the downpayment ($500) and kept my monthly payment as low as they could. I ended up getting a 2022 Toyota with only 31k miles. I am forever a customer! Thank you so much!
Mary webb
a day ago
I dislike buying new cars! Bruce Lee was your atypical car salesman I didn’t feel pressured in anyway. This was the most pleasant car buying experience to date. I even showed up two weeks later to ask a question and he came out to the car and politely explained how to find what I needed.
jason bass
5 hours ago
Just wrapped up buying a Tundra from Toyota on Nicholasville. Great experience all around. My Sales Consultant Bruce Lee was incredibly attentive, helpful and courteous. He knows his stuff. I really appreciate the no hassle and transparent experience. Also, Matt in financing helped me greatly with the math to make sure I knew exactly what I was getting in to. Cheers to all. Jay
Sherrie Oldham
10 hours ago
We bought a 2023 GMC truck from Toyota On Nicholasville yesterday. Malik Robinson was our sales consultant and he provided the opportunity for us to get up to $1000 off our purchase! We appreciate his professionalism and support during our purchase. Malik was great to work with and we felt we were well taken care of throughout the entire process of purchasing our new truck! Tyler Turner was another staff there at Toyota Of Nicholasville that assisted with our purchase. He was very kind and helpful ensuring we were informed about the truck operations and that we were satisfied with our purchase process. These guys took great care of us and if you need a new vehicle we highly recommend Toyota On Nicholasville!
Patrick Allen
11 hours ago
Great experience with Mark Fyfe, he was very helpful working with me on my purchase of 2023 Hyundai Santa Cruz.
Tonya Reed
20 hours ago
To our Natalie at Toyota on Nicholasville: Hi, Good Morning Natalie, I love my car and you were amazing❣️ We both raved, how pleasant you made the experience. I pray as we continue to brag about your quality of service, may the windows of heaven, open up and pour you out a blessing, you can can't contain. Thank you! Your experience showed👌🏾 Your complete attention, eye contact and genuine hospitality,,, impeccable Total respect for the details,,,they matter. HugZzz🫶🏾 I am the proud owner of a 2023 Toyota Corolla🤯🫣😳😁🤗
Fedthree Dixon
21 hours ago
Just purchased our Yukon today so far we are very pleased with it. Natalie helped us there and was very courteous and professional. I felt bad that I rushed her a little bit because of my work schedule. She was so fast at getting everything done for us. We couldn’t be more pleased with the service we got there. Thank you Natalie and all the Toyota staff.
robert lyon
2 days ago
Great experience! Natalie really knows how to get you the best deal possible.
Cassie MacDonough
3 days ago
Had a great experience with Eric Potter. He was very friendly, easy-going, and gave us a tremendous deal on our used car. I would ask to deal with him again if the need arises in the future. Luis Ferrer was also great to work with and helped very much securing a deal on the warranty. We've dealt with Toyota on Nicholasville several times over the years, highly recommend.
Ricky Crumley
3 days ago
It was easy and quick everyone friendly
s perry
4 days ago
I have bought a large number of vehicles from this company. while i have dealt with a number of different individuals in these transactions it has always been a great experience! this last time was no exception I recommend this place strongly
Miranda Huffman
4 days ago
I had a great experience buying my car. I worked with Eric Potter and Bruce Lee. They were both helpful, professional, and efficient. Neither made me feel pressured or uncomfortable, which is something I always worry about a little when looking for a car. I would definitely recommend them and Toyota on Nicholasville as a whole.
Jacob Lynch
4 days ago
We had a great experience from the moment we pulled into the parking lot we immediately felt welcomed. Natalie met us at the door with a smile and made us feel at home! The whole experience felt efficient and friendly. We couldn't have asked for a better person to help us though the process. My dad and I felt like we were in good hands, and the team made us feel very confident about our purchase. Best place to buy a car and the best team to walk us through steps. Would recommend to anyone buying a Toyota you should buy it here!
Lee Brion
5 days ago
Haley Sommer is wonderful to work with while deciding on and buying a car. Mike (sales manager) was great at making certain the car was at it's best even after we took delivery.
Tyler Booth
5 days ago
Good group over here that helped me along with my new Tundra. Blake, Brian, and Bruce made it quick and easy for me. If you want a hassle free experience give them a call!
John Combs
Edited 3 days ago
Great place a people to deal with. Bought several trucks from them. Ian will shoot straight with ya.
